Slack Integration

Connect Slack to WaDesk so your team can send a WhatsApp message straight from a Slack channel with a slash command — no need to switch tabs into WaDesk for a quick reply.

How it's secured. Every command from Slack is verified with Slack's request signature before WaDesk acts on it, so only your real Slack workspace can trigger sends.

What it does

  • Run /wa send name: message in Slack to send a WhatsApp message to a contact by name.
  • The send goes through your normal WaDesk sending pipeline (your connected number/engine, pacing, logging), exactly like sending from the app.

How to set it up

  1. In WaDesk, open Integrations and choose Slack.
  2. Create a Slack app in your Slack workspace (api.slack.com), add a Slash Command, and point its Request URL at the WaDesk Slack command endpoint shown on the integration page.
  3. Copy your Slack app's Signing Secret into the WaDesk Slack integration settings so requests can be verified.
  4. Install the app to your Slack workspace and try /wa send John: Hi there in any channel.

Good to know

  • The contact name in the command is matched against your WaDesk contacts; if there is no match, Slack shows an error reply.
  • Availability of the integration can depend on your plan.
  • Looking to receive events out of WaDesk into your own systems instead? Use Webhooks.
WaDesk Documentation